988 Crisis Counselor

Responsibilities: Provide crisis intervention, emotional support, and resources to help-seekers via telephone. Responsibilities include conducting safety assessments, safety planning, and maintaining real-time contact reports.

Requirements: Requires a high school diploma and at least six months of behavioral health experience, with a preference for crisis intervention experience. Candidates must have a quiet workspace, high-speed internet, and the ability to pass a background check.

Key skills: Crisis Intervention, Suicide Prevention, Emotional Support, Safety Assessment, Safety Planning, De-escalation, Mandated Reporting, Interpersonal Skills, Emotional Intelligence, Multi-tasking, Time Management, Electronic Documentation, Data Entry, Triage, Mentorship, Crisis Counseling

Keywords: 988 Crisis Line, Behavioral Health, Mental Health Services, Suicide Prevention, Crisis Care, Substance Use Services, Culturally Responsive Services, Safety Planning, De-escalation, Mandated Reporter, Electronic Documentation, Triage, Nonprofit, Crisis Counseling, Emotional Intelligence