Bilingual Spanish Seasonal Clarity Family Support Representative

Responsibilities: Respond to family support inquiries via phone, email, and chat while troubleshooting issues with empathy. Collaborate with team leads to improve product processes and the overall family user experience.

Requirements: Must be fluent in spoken and written Spanish and reside in one of the specified US states. Requires experience in customer-facing roles and the ability to work flexible shifts, including evenings and weekends.

Key skills: Spanish Fluency, Customer Support, Active Listening, Empathy, Troubleshooting, Multitasking, Time Management, Verbal Communication, Written Communication, Technical Proficiency

Keywords: Bilingual, Spanish, Customer Satisfaction, Educational Setting, Remote Work, Family Support, Call Handling, Growth Mindset, Technical Support, Seasonal Contract