Billing Specialist

Responsibilities: Manage billing-related customer interactions and resolve inquiries regarding payments, invoices, and credit notes. Collaborate with finance and accounts receivable teams to maintain accurate account balances and improve operational workflows.

Requirements: Requires over one year of experience in B2B SaaS customer support and fluency in both English and Spanish. Candidates must possess strong analytical skills and proficiency with CRM or ticketing platforms.

Key skills: B2B SaaS Support, Billing Management, Customer Relationship Management, Analytical Thinking, Problem Solving, Ticketing Platforms, CRM Systems, English Fluency, Spanish Fluency, Time Management, Account Reconciliation, Communication Skills

Keywords: B2B SaaS, Billing, Invoicing, Accounts Receivable, CRM, Ticketing Platforms, AI-powered Tools, Customer Support, Financial Procedures, Remote Work, Multilingual, Payment Processing, Credit Notes, Subscription Management