Call Center Healthcare Representative - Part-Time Remote US

Responsibilities: Handle inbound calls from members and providers to provide accurate information regarding healthcare benefits, eligibility, and services. Research and resolve inquiries while documenting all interactions in multiple systems according to compliance guidelines.

Requirements: Requires at least two years of customer service experience, preferably in a healthcare or high-volume call center environment. Candidates must have strong computer skills and a private workspace with a hard-wired high-speed internet connection.

Key skills: Customer Service, Healthcare Benefits Knowledge, Call Center Operations, Computer Proficiency, Professional Communication, Conflict Resolution, Data Entry, Remote Work Independence

Keywords: Healthcare, Call Center, Medicaid, Medicare, Customer Experience, Benefits Administration, Remote Work, Compliance, Eligibility, Healthcare Insurance, High-Volume Environment