Call Center Rep.
EXL
United States · Posted Jul 15
Job description
Responsibilities: Provide high-quality customer support and problem-solving assistance to clients in the healthcare and insurance sectors. Handle inbound voice calls to help users navigate complex information and improve overall customer experience.
Requirements: Requires a high school diploma and proficiency in Windows and Microsoft Office. Preferred candidates have previous call center experience and are bilingual in English and Spanish.
Key skills: Communication Skills, PC Skills, Microsoft Office, Customer Service, Problem Solving, Organizational Skills, Attention To Detail, Bilingual English and Spanish
Keywords: Call Center, Customer Service, Healthcare, Insurance, Bilingual, Remote Work, Data Analytics, Digital Operations, Inbound Voice, Windows, Microsoft Office