Certified Pharmacy Technician - Call Center 9-530pm (Sunday + Four Weekdays)

Responsibilities: Manage inbound and outbound calls to resolve patient questions, update medication profiles, and coordinate care between pharmacists and medical professionals. Perform administrative pharmacy tasks including claim adjudication, billing, and maintaining accurate patient records in a high-volume call center environment.

Requirements: Requires a high school diploma or GED and current certification from the PTCB or NHA, along with state pharmacy technician registration. Candidates must have prior pharmacy experience and be comfortable working independently in a remote, phone-based setting.

Key skills: Customer Service, Pharmacy Billing, Drug Knowledge, Claim Adjudication, Data Entry, Prior Authorizations, Patient Onboarding, Critical Thinking, Organizational Skills, Confidentiality, Phone Communication, Problem Solving

Keywords: Pharmacy Technician, PTCB, NHA, Pharmacy Care Management, Call Center, Claim Adjudication, Prior Authorization, Patient Engagement, Medication Profiles, Healthcare, Remote Work, Pharmacy Software, Patient Care