Change Management Specialist

Responsibilities: The specialist will plan and implement organizational change management activities to support the VHA Veterans Family Member Program Modernization Portfolio. This includes developing communication strategies, assessing organizational readiness, and facilitating the transition to new technologies and business processes.

Requirements: Candidates must possess a bachelor's degree and have previous experience supporting the VHA or another government agency. Proficiency in organizational change management principles, methodologies, and best practices is required.

Key skills: Organizational Change Management, Stakeholder Engagement, Communication Strategy, Training Coordination, Readiness Assessment, Resistance Management, KPI Reporting, Risk Mitigation, Business Process Modernization, User Adoption

Keywords: Change Management, VHA, VFMP, Modernization Portfolio, Stakeholder Engagement, User Adoption, EDI, Claims Adjudication, Beneficiary Enrollment, Care Coordination, KPIs, Government Contracting, Healthcare Operations, Business Process Reengineering, Organizational Readiness