Chat Support Representative (Remote)

Responsibilities: The representative will handle customer enquiries via live chat, providing information on landscaping services and scheduling appointments. They are also responsible for resolving billing and scheduling issues while maintaining detailed records in the CRM system.

Requirements: Candidates must have proven experience in customer service or chat support with exceptional written English and typing skills. Proficiency in CRM software and access to a reliable high-speed internet connection are essential.

Key skills: Customer Service, Chat Support, Written Communication, Multitasking, Problem Solving, CRM Proficiency, Time Management, Typing Accuracy

Keywords: Live Chat, CRM, Landscaping, Customer Experience, Horticulture, Garden Design, Remote Work, Customer Support Software, Billing Resolution, Scheduling