Claims Specialist

Responsibilities: The Claims Specialist manages inbound and outbound communications with customers and retailers to facilitate furniture repair claims. Responsibilities include reviewing documentation, authorizing services, and monitoring claim progress to ensure timely closure.

Requirements: Candidates must possess a High School Diploma or GED and be proficient in computer and keyboard usage. Strong communication skills and the ability to adapt to new procedures are essential for success in this role.

Key skills: Customer Service, Verbal Communication, Written Communication, Computer Proficiency, Claims Processing, Conflict Resolution, Email Management, Documentation Review, Professionalism, Adaptability

Keywords: Claims Specialist, Warranty Replacement, Customer Service, Retailer Portal, Inspection Packets, Furniture Repair, Claims Management, Inbound Calls, Outbound Communication, Settlements