Client Advocate

Responsibilities: The Client Advocate is responsible for overseeing a portfolio of clients to ensure their service needs are handled timely and efficiently. They act as a liaison between clients and cross-functional teams to ensure successful delivery of services and resolve any issues.

Requirements: Candidates should have a college degree or at least 3 years of experience working with client accounts. Effective communication skills and strong organization skills are essential, along with the ability to work independently and manage client satisfaction.

Key skills: Effective Communication, Cross-Functional Collaboration, Organization Skills, Client Management, Problem-Solving, Self-Sufficiency, Discipline, Knowledge of Microsoft Applications, CRM Experience, Client Satisfaction Tracking, HIPAA Compliance, Documentation Skills, Client Liaison, Educational Information Sharing, MedRelease Knowledge, EMR Request Routing

Keywords: Health IT, Healthcare Providers, Client Advocate, Remote Position, Client Satisfaction, Release of Information, MedRelease, HubSpot, HIPAA, Protected Health Information, Communication Skills, Cross-Functional Teams, Client Engagement, Documentation, Microsoft Excel, CRM, Problem-Solving, Client Liaison