Client Liaison - Dis Benefits

Responsibilities: Manage disability benefit workflows and resolve client inquiries for assigned accounts. Conduct root cause analysis and collaborate with cross-functional teams to implement effective solutions.

Requirements: Requires a bachelor's degree or equivalent and at least five years of experience in long term disability administration. Candidates must have three years of client-support experience and a proven track record of managing disability or leave claims.

Key skills: Disability Benefit Administration, Client Relationship Management, Root Cause Analysis, Cross-functional Collaboration, Problem Solving, Time Management, Attention To Detail, Analytical Skills, Organization, Verbal Communication, Written Communication, Interpersonal Skills

Keywords: Disability Benefits, Long Term Disability, Leave Claims, Client Liaison, Claims Operation, Root Cause Analysis, Functional Support, Benefit Workflows, Client-Facing, Total Rewards