Client OnBoarding Specialist (Remote)

Responsibilities: Lead technical kick-off and setup sessions for new trial users to ensure successful account configuration and API integration. Identify growth opportunities for clients and provide feedback to the product team to improve the onboarding experience.

Requirements: Requires bilingual proficiency in English (C1/C2) and technical aptitude with SaaS or MarTech platforms. Preference for candidates based in Latin America with two or more years of experience in a similar role.

Key skills: Client Onboarding, Technical Support, API Integrations, SaaS, Bilingual English, Customer Success, Time Management, Account Configuration, MarTech, Troubleshooting, Communication, Organizational Skills

Keywords: SaaS, MarTech, API Integrations, Client Onboarding, Customer Success, Zoom, Technical Setup, Bilingual, Latin America, Dashboard Configuration, Account Management, ClickGrow