Client Services Manager

Responsibilities: The Client Services Manager serves as the primary point of contact for clients, driving successful partnerships and operational excellence. They coordinate cross-functional teams to manage strategic initiatives, monitor program performance, and resolve complex operational challenges.

Requirements: Candidates need 4+ years of experience in healthcare industry operations, client relationship management, and project leadership. A bachelor's degree is preferred, along with strong knowledge of CMS guidelines and health plan claims processes.

Key skills: Client Relationship Management, Project Management, Healthcare Operations, Analytical Thinking, Stakeholder Coordination, Root Cause Analysis, Claims Lifecycle Processes, CMS Guidelines, Healthcare Compliance, Medical Payment Policies, Microsoft Office Suite, Presentation Skills, Training Delivery, Cross-functional Collaboration, Process Improvement, Account Management

Keywords: Healthcare Operations, CMS Guidelines, Claims Lifecycle, CPC, CPC-A, CCA, CCS, CCS-P, RHIT, RHIA, Medical Payment Policies, Account Management, Consulting, Root Cause Analysis, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Client Satisfaction, Operational Excellence, Healthcare Compliance