Clinical Administrative Coordinator
UnitedHealth Group
Phoenix, Arizona, United States · Posted Jul 14
Job description
Responsibilities: The Clinical Administrative Coordinator drafts letters for clients, makes outbound calls for letter retrieval, and ensures adherence to regulatory requirements. They must demonstrate product knowledge and consistently meet productivity and quality standards.
Requirements: Candidates must have a High School Diploma or equivalent work experience and be proficient in Microsoft Office applications. Preferred qualifications include experience in a customer service environment and familiarity with medical terminology.
Key skills: Microsoft Outlook, Microsoft Word, Microsoft Excel, Customer Service, Medical Terminology, ICD-10, CPT Codes, Call Center Experience, Clerical Support, Administrative Support, Problem Solving, Bilingual Fluency, Flexibility, Attention to Detail, Communication Skills, Time Management
Keywords: Telecommuting, Healthcare, Remote Work, Administrative Coordination, Client Communication, Regulatory Compliance, Product Knowledge, Letter Drafting, Outbound Calls, Quality Standards, Microsoft Office, Customer Service, Medical Terminology, ICD-10, CPT Codes, Call Center, Clerical Support