Collections Representative

UnitedHealth Group

Boston, Massachusetts, United States · Posted Jul 10


Job description

Responsibilities: Manage high-volume calls to collect outstanding patient balances and resolve billing discrepancies with insurers and third-party agents. Negotiate payment arrangements and maintain professional communication to meet monthly financial collection goals.

Requirements: Requires a high school diploma and at least 2 years of experience in third-party billing practices. Candidates must be based in Massachusetts and possess knowledge of medical terminology.

Key skills: Medical Billing, Collections, Customer Service, Medical Terminology, ICD-10, CPT-4, HCPCS Coding, Financial Negotiation, Conflict Resolution, Data Entry, Insurance Verification, Professional Communication

Keywords: Medical Billing, Collections, Healthcare Finance, ICD-10, CPT-4, HCPCS, Patient Accounts, Insurance Claims, Revenue Cycle Management, Telecommuting, Medical Terminology, Financial Settlements, Bankruptcy Claims

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