Collections Specialist

Responsibilities: The Collections Specialist manages a portfolio of customer accounts to bring them to current status through phone, email, and letter communication. Responsibilities include reconciling payments, negotiating settlements, and resolving billing inquiries to reduce delinquency.

Requirements: A minimum of 2 years of collections or relevant experience is required. A high school diploma or GED is preferred along with a thorough understanding of collections processes.

Key skills: Collections, Account Reconciliation, Payment Processing, Negotiation, Billing Research, Customer Communication, Portfolio Management, Delinquency Monitoring, Documentation, Bad Debt Recovery, Credit Memos, Financial Analysis

Keywords: Collections, Accounts Receivable, Billing, Payment Arrangements, Settlements, Write-offs, Bad Debt Recovery, Credit Memos, Environmental Services, Portfolio Management, Customer Service, Financial Reconciliation