Community Health Worker (Remote) - Care Advocate | Patient Navigation

Responsibilities: Serve as the primary non-clinical point of contact for Medicare patients to help them understand care plans and schedule appointments. Coordinate social-needs support such as food, housing, and transportation while documenting all interactions in the company platform.

Requirements: Requires a Community Health Worker certification or equivalent experience and at least 2 years of patient-facing support experience. Candidates must have working knowledge of the U.S. healthcare system and Medicare, along with a reliable remote work setup.

Key skills: Patient Navigation, Care Coordination, Medicare Knowledge, Case Management, Community Health Work, Bilingual Communication, HIPAA Compliance, EHR Proficiency, CRM Proficiency, Patient Advocacy, Resource Coordination, Documentation

Keywords: Community Health Worker, Patient Navigation, Medicare, Medicaid, HIPAA, Care Advocate, Case Management, EHR, CRM, Community Health Integration, Principal Illness Navigation, Social Determinants of Health, Healthcare Navigation, 1099 Contractor