Concierge Performance Associate - REMOTE
Sedgwick
United States · Posted Jul 17
Job description
Responsibilities: Assist Property Repair Solutions customers, contractors, and carriers with questions and concerns regarding program work. Responsibilities include dispatching jobs, making outbound sales and appointment calls, and monitoring pending jobs to ensure customer satisfaction.
Requirements: Requires a high school diploma or GED and one year of experience in construction management, restoration, insurance claims, or customer service. Proficiency in Microsoft Office and strong communication skills are essential, with Chronicle software experience preferred.
Key skills: Customer Service, Construction Management, Insurance Claims, Chronicle Software, Microsoft Office, Problem Resolution, Relationship Building, Organizational Skills, Multi-tasking, Professionalism, Written Communication, Oral Communication
Keywords: Property Repair Solutions, Construction Management, Restoration, Insurance Claims, Chronicle Software, Microsoft Office, Customer Service, Dispatching, Telecommuter, Bilingual English/Spanish