Contact Center Representative (Medical Record Retrieval) 6541

Responsibilities: Perform verification and follow-up calls with healthcare providers to collect patient records and schedule retrieval appointments. Resolve issues via phone and electronic communication while maintaining professional relationships with medical professionals.

Requirements: Candidates should ideally have 1+ years of call center experience and be fluent in both Spanish and English. Must possess a Windows-based system, high-speed Ethernet internet, and a reliable power backup.

Key skills: Call Center Operations, Medical Record Retrieval, Bilingual Spanish, Customer Service, MS Office, Issue Resolution, Interpersonal Communication, Appointment Scheduling, High Volume Calling

Keywords: Medical Record Retrieval, Contact Center, Bilingual, Spanish, English, Healthcare Providers, Patient Records, MS Office, Remote Work, Outgoing Calls, Windows OS, Ethernet Connection