CPC Processor Customer Support

Responsibilities: Handle release of information account issues by answering telephone calls and responding to inquiries via email or written correspondence. Document all interactions in software systems while maintaining strict confidentiality and professionalism.

Requirements: Requires a high school diploma and experience with multi-line phone systems and MS Office. Candidates must pass an annual HIPAA examination and a 90-day ROI Certification course.

Key skills: Customer Service, Multi-line Phone Systems, MS Office, Data Entry, Medical Records, Insurance Claims Processing, Proofreading, Attention To Detail, HIPAA Compliance, Organization

Keywords: Release Of Information, ROI Certification, HIPAA, Healthcare Data, Customer Support, Medical Records, Data Collaboration, Health Information Management, Remote Work, Provider Operations