CPC Processor Customer Support

Responsibilities: Manage customer inquiries and process healthcare information requests while maintaining strict confidentiality and operational accuracy. Coordinate with internal and external stakeholders to resolve issues and document all interactions within internal software systems.

Requirements: Requires a high school diploma and previous experience with multi-line phone systems and customer support. Proficiency in Microsoft Office is required, while experience in healthcare, medical records, or HIPAA standards is preferred.

Key skills: Customer Service, Healthcare Information Processing, Data Entry, Document Review, Microsoft Office, Excel, HIPAA Compliance, Multi-line Phone Systems, Analytical Skills, Written Communication, Verbal Communication, Time Management

Keywords: CPC Processor, Healthcare Data, Release Of Information, HIPAA, Medical Records, Insurance Claims Processing, Customer Support, Data Entry, Confidentiality, Remote Work, Microsoft Excel, Digital Workplace Applications