Credits & Refunds Specialist

Responsibilities: The specialist is responsible for resolving credit balance accounts and processing refunds for hospital and guarantor accounts. This includes researching payment transactions, processing adjustments, and ensuring compliance with HIPAA and regulatory standards.

Requirements: Candidates must be high school graduates with at least 4 years of healthcare-related credit resolution experience. Proficiency in PC applications and strong analytical skills are required, while a bachelor's degree is preferred.

Key skills: Credit Resolution, Medical Terminology, EPIC, Analytical Skills, Problem Solving, Customer Service, Time Management, Communication Skills, Microsoft Excel, Microsoft Word, HIPAA Compliance, Account Reconciliation

Keywords: Credits & Refunds, Healthcare Finance, EPIC, HIPAA, PHI, CMS Pricer, GAMMIS, FISS, Managed Care Contracts, Credit Balance, Account Adjustments, JACHO, Revenue Cycle Management, Medical Billing