Customer Care Representative – Phone Based

Responsibilities: Handle inbound interactions for major brands to assist customers with questions, service requests, and account needs. Use guided systems and resources to deliver high-quality care while maintaining brand alignment.

Requirements: Requires a high school diploma or GED and authorization to work in the US. Candidates must be comfortable with computer applications and able to follow detailed processes independently.

Key skills: Customer Service, Active Listening, Communication, Computer Literacy, Web-based Tools, Account Management, Product Support, Professionalism, Bilingual Spanish

Keywords: Call Center, Customer Service Representative, CSR, Roadside Assistance, Healthcare Logistics, Retail Support, Cloud-based Systems, W2 Employment, Inbound Calls, Bilingual, Spanish, Customer Care