Customer Care Representative - WFH Texas

Responsibilities: The representative serves as the frontline image of MTM Health, primarily handling 60-80 inbound calls daily from members, clients, and facilities. Responsibilities include managing tasks of increasing complexity to remove barriers to care for passengers.

Requirements: Candidates must reside in Texas and possess one year of call center experience and six months of customer service experience. Technical requirements include basic computer skills and high-speed wired internet access in a distraction-free home environment.

Key skills: Call Center Operations, Customer Service, Typing, Computer Navigation, Inbound Call Handling, Communication Skills

Keywords: Call Center, Customer Care, Remote Work, Healthcare Transportation, NCQA Standards, Inbound Calls, Member Services, Texas Remote