Customer Care Representative- Work from Home in Texas

Responsibilities: Communicate with customers to assist with pet shopping and resolve unexpected problems through proactive research. Collaborate with team members and managers using virtual tools like Zoom and Slack to maintain a customer-centric culture.

Requirements: Requires 2 years of customer service experience and a high school diploma or equivalent. Candidates must have a distraction-free workspace and meet specific high-speed internet requirements (30 Mbps download/10 Mbps upload).

Key skills: Customer Service, Critical Thinking, Active Listening, Multi-tasking, Data Entry, Internet Browsing, Written Communication, Verbal Communication, Problem Solving, Virtual Collaboration

Keywords: E-commerce, Customer Care, Zoom, Slack, Okta Verify, Two-Factor Authentication, Remote Work, Pet Industry, Data Entry, Broadband