Customer Service Rep

Responsibilities: Manage the end-to-end order process from placement to invoicing across multiple communication channels. Provide high-quality customer support and collaborate with internal teams to resolve order inquiries and improve efficiency.

Requirements: Requires an Associate's degree (Bachelor's preferred) and 2-3 years of customer service or sales experience, ideally in an industrial environment. Candidates must possess strong communication skills and a relentless focus on customer satisfaction.

Key skills: Customer Focus, Verbal Communication, Written Communication, Listening, Problem Solving, Order Management, Order Entry, Order Fulfillment, Continuous Improvement, Change Management

Keywords: Order Management, Customer Support, Industrial Environment, Order Fulfillment, Standard Work, Continuous Improvement, Climate Solutions, Sustainability, CRM, Invoicing