Customer Service Representative – Call Center

Responsibilities: Handle inbound interactions for major brands to assist customers with questions, service requests, and product support. Use guided systems to deliver high-quality care while maintaining brand alignment and professionalism.

Requirements: Candidates must have a high school diploma or GED and be authorized to work in the US. Strong communication skills and the ability to navigate computer applications are required.

Key skills: Customer Service, Active Listening, Communication, Computer Literacy, Web-based Tools, Professionalism, Accountability, Bilingual Spanish

Keywords: Call Center, Customer Service Representative, Roadside Assistance, Healthcare Logistics, Retail Support, Cloud-based Systems, W2 Employment, Inbound Interactions, Bilingual, Spanish, Customer Care, QA, Onboarding