Customer Service Representative

Responsibilities: Handle inbound and outbound calls to assist customers with banking, card-related inquiries, and remittance services. Document all interactions accurately while maintaining high customer satisfaction and compliance standards.

Requirements: Requires a high school diploma, minimum 6 months of call center experience, and previous remote work experience. Candidates must be able to work flexible, rotating schedules and possess basic knowledge of financial services.

Key skills: Customer Service, Call Center Operations, Banking Products, Card Services, Remittance Processes, Communication, Problem Solving, Data Entry, Active Listening, Interpersonal Skills

Keywords: Call Center, Banking, Financial Services, Remittance, Customer Support, Remote Work, Card Services, Inbound Calls, Outbound Calls, Compliance