Customer Service Representative - ME Only, WFH

Responsibilities: Serve as the first point of contact for members to coordinate transportation services and resolve questions or concerns. Accurately document customer interactions and maintain professional communication to improve health outcomes.

Requirements: Candidates should preferably have a high school diploma and 0-2 years of high-volume contact center experience. Must reside in Maine and meet specific home office technical requirements, including high-speed internet and a private workspace.

Key skills: Customer Service, Data Entry, Interpersonal Skills, Typing (35 WPM), Scheduling, Conflict Resolution, Technical Proficiency, Time Management

Keywords: Non-Emergency Medical Transportation, Contact Center, Customer Experience, Healthcare Logistics, Data Entry, Remote Work, Member Services, Call Volume, Scheduling Software