Customer Service Representative

Responsibilities: Provide timely and accurate claim information to callers regarding disability, life, and leave products. Document claim details in the system and maintain high operational metrics within a call center environment.

Requirements: Requires 2-3+ years of customer service experience, preferably in financial services or a call center, or a Bachelor's degree. Must possess strong data entry skills (7,000+ KPH) and a quiet home work setup with high-speed internet.

Key skills: Customer Service, Call Center, Healthcare, Insurance, Claims Processing, Data Entry, Microsoft Office, Multi-tasking, Verbal Communication, Written Communication, Financial Services, Bilingual

Keywords: Customer Service, Call Center, Healthcare, Insurance, Claims, Financial Services, Data Entry, KPH, Microsoft Office, STD, SDI, AM, LTD, Life Insurance, AD&D, Telephony Tools, Remote Work, Member Service, Customer Support