Customer Service Representative

Responsibilities: Manage administrative intake and service requests for members and providers while coordinating peer-to-peer reviews. Handle high-volume inquiries and resolutions in a fast-paced customer service environment.

Requirements: Requires a High School Diploma or GED and at least 2 years of customer service experience in an office or clerical setting. Must be proficient with Windows-based programs and capable of working a flexible full-time schedule.

Key skills: Customer Service, Administrative Intake, Scheduling, Multi-tasking, Microsoft Word, Microsoft Excel, Microsoft Outlook, Phone Communication, Remote Work Proficiency, Data Entry

Keywords: Healthcare Industry, Health Insurance, Call Center, Clinical Admin, Telecommuting, MS Word, MS Excel, MS Outlook, Patient Coordination, Health Equity, Administrative Support, Windows OS