Customer Service Representative - Work From Home, in SC Only

Responsibilities: Serve as the first point of contact for members to coordinate transportation services and resolve questions or concerns. Responsibilities include scheduling reservations, documenting customer interactions, and ensuring high-quality data entry.

Requirements: Candidates should preferably have a high school diploma and 0-2 years of high-volume contact center experience. Technical requirements include high-speed internet, a hardwired modem connection, and the ability to type at least 35 words per minute.

Key skills: Customer Service, Data Entry, Interpersonal Skills, Typing (35 WPM), Scheduling, Conflict Resolution, Communication, Time Management

Keywords: Contact Center, Non-Emergency Medical Transportation, Customer Experience, Data Entry, Remote Work, Healthcare Logistics, Call Volume, Member Services