Customer Service Senior Representative - Patient Scheduling-Accredo - Remote

Responsibilities: Coordinate home infusion visit scheduling by collaborating with nurse managers, field staff, and patients. Manage nursing referrals and resolve non-clinical issues through various communication channels and data manipulation in Excel.

Requirements: Requires a high school diploma or GED and at least 5 years of relevant customer service experience. Proficiency in Excel and Outlook is mandatory, along with a stable high-speed internet connection for remote work.

Key skills: Patient Scheduling, Customer Service, Microsoft Excel, Microsoft Outlook, Problem Solving, Critical Thinking, Professional Communication, Data Entry, Multitasking, Time Management

Keywords: Patient Scheduling, Home Infusion, Nursing Referrals, Healthcare Administration, Customer Service, Microsoft Excel, Microsoft Outlook, Remote Work, Data Entry, Patient Coordination, Evernorth Health Services, Cigna Group