Customer Service Senior Representative - Patient Scheduling-Accredo - Remote

Responsibilities: Coordinate and schedule home infusion visits by collaborating with nurse managers, field staff, and patients. Act as the first point of contact to resolve non-clinical problems and manage nursing referrals across various departments.

Requirements: Requires a high school diploma or GED and at least 5 years of relevant customer service experience. Proficiency in Excel and Outlook is mandatory, along with strong professional communication skills and a stable home internet connection.

Key skills: Patient Scheduling, Customer Service, Microsoft Excel, Microsoft Outlook, Professional Communication, Problem Solving, Critical Thinking, Data Entry, Multitasking, Time Management

Keywords: Patient Scheduling, Home Infusion, Nursing Referrals, Healthcare Administration, Customer Service, Microsoft Excel, Microsoft Outlook, Remote Work, Data Entry, Patient Coordination, Accredo, Cigna