Customer Service Specialist

Responsibilities: Provide general office support and clerical tasks to ensure smooth operations. Handle incoming calls, screen visitors, and manage office supplies and mail distribution.

Requirements: Requires some college and one year of medical office experience, including front-office and phone handling. Must be proficient in eClinicalWorks, Microsoft Office, and prior authorization portals like Availity and CoverMyMeds.

Key skills: Medical Office Experience, Prior Authorization, eClinicalWorks, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Customer Service, Communication Skills, Multitasking, Organization, Clerical Support, Phone Screening

Keywords: Healthcare, Medical Office, Availity, United Healthcare Portal, CoverMyMeds, eClinicalWorks, HIPAA, Microsoft Office, Prior Authorization, Patient-Centered Care, Remote Work, Clerical Support