Customer Service Specialist

Responsibilities: The role involves processing high-volume medical record requests within a 24-48 hour window while adhering to HIPAA guidelines. Additional duties include monitoring incoming requests and providing phone coverage to support client needs.

Requirements: This is an entry-level position seeking dependable, fast learners with a positive attitude. Candidates must be able to maintain strict confidentiality of protected health information.

Key skills: Medical Record Processing, HIPAA Compliance, PHI Confidentiality, Customer Service, Phone Etiquette, Time Management, Data Entry, Office Administration

Keywords: Health Information Management, HIPAA, PHI, Medical Records, Release Of Information, Healthcare Administration, Remote Work, Customer Service