Customer Service Specialist - ROI

Responsibilities: The Customer Service Specialist is responsible for providing excellent customer service to clients, patients, and requestors while meeting daily call goals. They will assist with medical record requests, ensure accurate documentation, and maintain customer satisfaction.

Requirements: Candidates must possess strong communication skills and be detail-oriented to resolve customer issues effectively. A high school diploma or GED is required, and previous customer service experience is preferred.

Key skills: Customer Service, Communication Skills, Problem-Solving, Time Management, Detail-Oriented, Data Entry, Interpersonal Skills, Follow-Up Skills, Analytical Skills, Microsoft Office, Empathy, Self-Motivated, Adaptability, Integrity, Positive Attitude, Multi-Tasking

Keywords: Customer Service, Medical Records, HIPAA, Call Center, Data Entry, Communication, Problem-Solving, Microsoft Office, Remote Work, Interpersonal Skills, Time Management, Follow-Up, Detail-Oriented, Empathy, Integrity, Analytical Skills