Customer Success Manager (Enterprise)

Responsibilities: Own enterprise customer success as the first post-sales hire to drive retention and adoption. Establish the foundation, processes, and best practices for the customer success function from the ground up.

Requirements: Requires 2-5 years of customer success experience within high-growth startup environments. Must have a proven track record as an early customer success hire managing enterprise accounts.

Key skills: Enterprise Customer Success, Customer Retention, Customer Adoption, Process Definition, Startup Growth, Account Management

Keywords: AI, Sales Software, Enterprise Customer Success, SaaS, Customer Retention, Customer Adoption, Post-Sales, Founding Role, Startup, Real-time AI