Customer Support 1

Responsibilities: Provide accurate and efficient support to members, clients, and providers via phone, email, and internet. Research and resolve complex customer issues while educating users on company products and services.

Requirements: Requires one to two years of customer service experience in a call center or related industry. Candidates must have strong communication skills and meet specific home technical requirements, including a wired connection and minimum internet speeds.

Key skills: Customer Service, Problem Solving, Verbal Communication, Written Communication, Interpersonal Skills, MS Office, Payment Processing, Eligibility Verification, Negotiation, Decision Making, Internet Proficiency, Rapport Building

Keywords: Customer Support, Call Center, e-Commerce, Payment Collections, Quality Assurance, MS Office, Windows 10, Intel Core i5, TPA, Vision Care, Insurance, Telecommunications, Retail, Software, Claims Processing