Customer Support Agent – Entry Level

Responsibilities: Handle inbound interactions for major brands to assist customers with questions, service requests, and product support. Use guided systems to deliver high-quality care while maintaining brand alignment and professionalism.

Requirements: Requires a high school diploma or GED and authorization to work in the US, excluding specific states. Candidates must be comfortable with computer applications and able to follow detailed processes.

Key skills: Customer Service, Active Listening, Communication, Computer Literacy, Web-based Tools, Professionalism, Accountability, Spanish Bilingualism

Keywords: Customer Service Representative, CSR, Call Center, Roadside Assistance, Healthcare Logistics, Retail Support, Cloud-based Systems, W2 Employment, Inbound Calls, Client Certification, EEO Guidelines