Dealer Operations Specialist

Responsibilities: The role focuses on partnering with dealerships to increase fixed operations profitability and improve customer retention. Key duties include analyzing customer data, managing OEM parts programs, and consulting with dealer management to achieve sales objectives.

Requirements: Candidates must be skilled communicators with an analytical mindset and experience delivering data-driven presentations to management. Proficiency in Microsoft Office and the ability to work independently in a remote environment are required.

Key skills: Relationship Building, Customer Experience Optimization, Data Analysis, Sales Consulting, Problem Solving, Public Speaking, Microsoft Office, Fixed Operations Management, Warranty Resolution, Inventory Management, Active Listening, Strategic Planning

Keywords: Fixed Operations, CSI Performance, OEM Brand Direction, Parts Inventory, Customer Retention, Digital Presence, Merchandising Plan, Microsoft Teams, Microsoft Excel, Microsoft PowerPoint, Dealer Operations, Warranty Issues, Service Lead Close Rates, Remote Meetings, Retail Automotive