Director, CHW Operations - July 2026

Responsibilities: Lead and scale the Community Health Worker function by building high-performing field operations and management systems. Ensure the seamless integration of CHWs into multidisciplinary care teams to improve member outcomes and operational excellence.

Requirements: Requires over 8 years of healthcare operations leadership experience, specifically managing community-based workforces and distributed field teams. Candidates should have a strong understanding of Medicaid populations and social determinants of health.

Key skills: Healthcare Operations Leadership, Workforce Planning, Performance Management, Community Health Worker Management, Medicaid Knowledge, Social Determinants Of Health, Change Management, Coaching, Field Operations Management, Member Engagement, Cross-functional Collaboration, Strategic Scaling

Keywords: Community Health Worker, CHW, Medicaid, Social Determinants Of Health, CalAIM, ECM, Community Supports, Value-Based Care, Care Management, Primary Care, Behavioral Health, Field Operations, Workforce Planning, Culturally Competent Care, Patient Navigation, Outreach