Director, Inside Sales- Comcast Business

Responsibilities: Lead enterprise-level customer retention strategy and execution to reduce churn and preserve revenue. Direct multi-layer teams in a call center environment to optimize save rates and implement loyalty programs.

Requirements: Requires over 10 years of relevant work experience and a preferred Bachelor's degree. Previous Comcast Business sales leadership experience is highly preferred.

Key skills: Customer Retentions, People Leadership, Retention Programs, Retention Strategies, Revenue Management, Sales Compensation, Churn Reduction, Negotiation, Objection Handling, Performance Management, KPI Tracking, Operational Efficiency

Keywords: Customer Loyalty, Churn Reduction, Revenue Preservation, Save Rate, Call Center Operations, Enterprise Market, Net Promoter System, KPIs, Dashboards, Operating Reviews, Connectivity, Cybersecurity, Managed Solutions, Ethernet Services, Broadband Network