Director, Product Development Operations

Responsibilities: Lead the operational engine for Product, Engineering, and Design teams to scale systems, processes, and tooling for efficient solution delivery. Manage the UX Design and Product Operations teams while overseeing release management, product analytics, and strategic OKR alignment.

Requirements: Requires 8+ years of experience in product/engineering operations or program management, with at least 2 years of direct people management. Must have deep expertise in Agile, release management, and administration of tools like Jira and Pendo.

Key skills: Product Operations, Engineering Operations, People Leadership, Release Management, Agile Methodologies, Jira Administration, Pendo Administration, UX Design Management, Strategic Planning, OKR Alignment, Product Analytics, Stakeholder Management, Change Management, Resource Allocation, Workflow Governance, User Research Operations

Keywords: SaaS, Consumer Tech, Enterprise Software, Jira, Confluence, Airfocus, Pendo, Agile, KPIs, Product Development Lifecycle, UX Design, User Research, OKR, Release Management, Product Analytics, Change Management, Workflow Automation, Design Systems, Backlog Hygiene, Sprint Planning