Dispatcher

Responsibilities: The Dispatcher coordinates field operations by managing technician schedules and optimizing routing to ensure timely service. They serve as the primary communication link between customers, technicians, and operational teams to maintain smooth workflows.

Requirements: Candidates need 2+ years of dispatching experience, preferably in home services like HVAC or plumbing, and proficiency with tools like ServiceTitan or HouseCall Pro. Strong English communication skills and the ability to manage high volumes of requests in a remote setting are required.

Key skills: Dispatching, Scheduling, Field Service Coordination, Routing Optimization, Customer Communication, Problem Solving, Time Management, Organization, Decision Making, Field Service Management Software

Keywords: HouseCall Pro, ServiceTitan, Jobber, Field Service Management, HVAC, Plumbing, Electrical, Home Services, GPS Tracking, Fleet Tracking, Routing, Scheduling, Dispatching, Customer Satisfaction, Operational Efficiency