Document Specialist

Responsibilities: Coordinate between customers and field agents to ensure work orders are performed accurately and timely. Handle customer inquiries, manage escalations, and generate productivity reports for management.

Requirements: Requires 1-2+ years of legal or litigation support experience, preferably in California. Must possess strong technical skills in Microsoft Office and Adobe Acrobat, along with excellent communication and problem-solving abilities.

Key skills: Customer Inquiry Handling, Legal Support, Litigation Support, Problem Solving, Multi-tasking, Microsoft Outlook, Microsoft Office, Adobe Acrobat, Slack, Service Cloud, Written Communication, Verbal Communication, Detail Orientation, Reporting, Process Improvement

Keywords: Legal Technology, Litigation, Field Services, Operations, Microsoft Office, Adobe Acrobat, Slack, Service Cloud, Work Orders, Customer Success, Customer Support, Productivity Metrics, Remote Work, Legal Support