Dynamics 365 CRM Solution Architect - 100% remote

Responsibilities: Define end-to-end CRM solution architecture and lead discovery workshops to translate business requirements into scalable designs. Oversee the implementation of D365 Sales, Marketing, and Customer Service modules while driving Power Platform and AI adoption.

Requirements: Requires a Bachelor's or Master's degree with over 12 years of IT experience and 7+ years specializing in Dynamics CRM/D365 CE. Must have completed at least 3 full lifecycle D365 CRM implementations.

Key skills: Dynamics 365 CE, Solution Architecture, D365 Sales, D365 Marketing, D365 Customer Service, Power Platform, Power Apps, Power Automate, Dataverse, Power BI, Copilot Studio, AI Builder, Azure Integration Services, Logic Apps, Service Bus, Data Migration

Keywords: Dynamics 365, CRM, D365 CE, Solution Architect, Customer Insights, Journeys, Omnichannel Engagement, SLA Management, Copilot, Low-code, API, Master Data Management, Digital Transformation, Fit-gap Analysis, Architecture Blueprints, Azure, ERP Integration, Lead Management, Opportunity Management, Sales Forecasting