Enrollment Specialist

Responsibilities: The Enrollment Specialist is responsible for building and configuring open enrollment and new hire cases across various systems. They manage staffing needs, coordinate licensed professionals, and monitor operational performance to ensure successful enrollment launches.

Requirements: Candidates must have a minimum high school degree and experience with employee benefits or enrollment operations. Proficiency in Microsoft Office tools and the ability to manage multiple timelines and stakeholders is required.

Key skills: Open Enrollment Configuration, Case Management, Microsoft Bookings, Microsoft Teams, Microsoft Outlook, Microsoft Dynamics, Staffing Coordination, Benefit Counseling, Regulatory Compliance, Performance Metrics Tracking, Stakeholder Management, Call Center Workflow

Keywords: Open Enrollment, New Hire Cases, Microsoft Bookings, Microsoft Teams, Microsoft Outlook, Microsoft Dynamics, Benefit Counselors, LTC Licensing, Call Center Workflows, Insurance Broker, Employee Benefits, Staffing Trackers, Case Build Checklists, Regulatory Compliance, Performance Metrics