Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)
Phamily
California, United States · Posted Jul 9
Job description
Responsibilities: Conduct high-volume inbound and outbound outreach to educate and enroll patients in care management programs. Manage scheduling inquiries and accurately document all patient interactions to ensure continuity of care.
Requirements: Requires excellent communication skills, call center experience, and a self-motivated approach to helping patients with chronic conditions. Must be comfortable using web-based tools and possess a personal laptop and smartphone.
Key skills: Patient Outreach, Telephone Etiquette, Call Center Operations, Patient Enrollment, Written Communication, Verbal Communication, Documentation, Scheduling, Conflict Resolution, Patient Education, Time Management, Technology Proficiency
Keywords: AI-based Care Management, Chronic Disease Management, Patient Engagement, Care Coordination, Healthcare, PST Hours, Outreach, Patient Enrollment, W-2, Phamily Platform, Healthcare Providers, Patient Outcomes