Enrollment Specialist, US Remote

Responsibilities: Conduct outbound outreach to prospective patients to introduce care navigation programs and secure their enrollment. Manage the end-to-end intake process, including obtaining legal consents, completing clinical questionnaires, and scheduling initial appointments.

Requirements: Requires a Medical Office Assistant certificate or equivalent healthcare administration experience and at least one year of patient-facing experience. Candidates must have a proven track record in outbound telephonic conversion and be authorized to work in Canada (Alberta).

Key skills: Patient Outreach, Enrollment Management, Objection Handling, Patient-Centered Communication, Clinical Intake, Appointment Scheduling, Compliance Documentation, Data Management, Relationship Building, Multi-screen Proficiency, Telephonic Outreach, Queue Management

Keywords: Medical Office Assistant, MOA, EHR, Care Coordination, Patient Registration, Telehealth, Healthcare Administration, Medicare, Clinical Intake, Compliance Gates, Patient Navigation, Outbound Sales, Conversion Rate, KPIs, Remote Work